# Delete account

> How to delete your Rasum account for good and what you should keep in mind first.

Source: https://doc.rasum.chat/en/konto/konto-loeschen/

You can delete your Rasum account for good. You do this on your account page at rasum.chat. If that does not work, support helps you by email.

> **Caution:**
Deleting an account is final. It cannot be undone.

## Delete your account on the account page

1. In the chat list, tap your profile picture at the top left. The **"Settings"** open.
2. Tap **"Manage account & devices"**. The account page at rasum.chat opens in the browser.
3. On the account page, look for the option to delete your account.
4. Follow the steps and confirm the deletion. The page may ask for your password.

## Is there a "Delete account" button in the app?

That depends on the account. If you see the red **"Delete account"** entry at the very bottom of the **"Settings"**, you can also use it. The app then shows **"Deleting your account is irreversible"** and explains the consequences.

If you do not see the entry, use the account page as described above.

## What happens if I only uninstall the app?

Uninstalling does not delete your account. Your account remains, and you can sign in again later. To delete it, you have to use the account page.

## What should I consider before deleting?

- You can no longer sign in with this account afterwards.
- If you also want to remove the recovery key from your iCloud Keychain or Google account, turn off key storage first. See [Turn off key storage](https://doc.rasum.chat/en/sicherheit/wiederherstellungsschluessel/#turn-off-key-storage).

## Deletion does not work? Contact support

If you cannot delete your account on the account page, write an email to **service@rasum.net**. Include your username (`@name:rasum.chat`).

> **Caution:**
Never send your password or your recovery key. Not even if someone asks for it.

More about contacting us: [Get help](https://doc.rasum.chat/en/probleme/kontakt/).

## Related pages

- [Sign out](https://doc.rasum.chat/en/konto/abmelden/)
- [Manage profile and account](https://doc.rasum.chat/en/konto/profil/)